FAQ
Find answers to common questions about our cleaning services, scheduling, pricing, and what to expect when booking with us.
What areas do you serve?
We proudly serve families and homes throughout Nassau County, Long Island. Our regular service areas include towns like Garden City, Mineola, Floral Park, New Hyde Park, Levittown, Hicksville, Massapequa, Bethpage, Farmingdale, and many more. If you're not sure whether we cover your area, just reach out — we're always happy to check and do our best to accommodate new clients nearby.
Do I need to be home?
Not at all! Many of our clients prefer to give us access while they're at work or running errands, so they can come home to a freshly cleaned space. You can leave a key, provide a garage or door code, or arrange any access method that works best for you. Of course, you're also welcome to be home during the cleaning — whatever makes you most comfortable. We treat every home with the same care and respect whether you're there or not.
Are supplies included?
Yes — our team arrives fully equipped with all the cleaning supplies, products, and equipment needed to get the job done right. We use high-quality, eco-friendly products that are tough on dirt but safe for your family and pets. If you have a preferred product or a specific brand you'd like us to use, just let us know and we're happy to accommodate your preferences.
How often should I schedule cleaning?
It depends on your household and lifestyle. For busy families, homes with pets, or high-traffic households, we typically recommend weekly or bi-weekly cleanings to keep things consistently fresh. Monthly cleanings work well for smaller homes or those who want a regular deep refresh without the weekly commitment. During your first consultation, we'll help you figure out the right schedule — and you can always adjust the frequency as your needs change.
Do you offer one-time cleanings?
Absolutely! We offer one-time cleanings for a variety of situations — whether you need a deep clean before hosting guests, a thorough scrub after a renovation, a move-in or move-out clean, or simply want to try our services before committing to a regular schedule. One-time cleanings are also a great option for seasonal refreshes like spring cleaning. Just let us know what you need and we'll tailor the service accordingly.
What is included in deep cleaning?
Our deep cleaning service goes well beyond a standard clean. It includes scrubbing baseboards, cleaning inside appliances like the oven and refrigerator, detailing light fixtures and ceiling fans, wiping down cabinet fronts, removing soap scum and buildup from bathrooms, cleaning behind and under furniture, sanitizing high-touch surfaces, and tackling areas that don't typically get attention during routine cleaning. We recommend a deep clean as a starting point for new clients or as a periodic reset between regular cleanings.
Can I customize my service?
Absolutely — flexibility is one of the things our clients appreciate most. Every home is different, so we work with you to create a cleaning plan that fits your priorities. Whether you want us to focus extra attention on the kitchen and bathrooms, skip certain rooms, use specific products, or follow particular instructions for delicate surfaces, we're happy to customize. Just let your cleaner know your preferences and we'll make sure they're followed every visit.
Do you clean Airbnb properties?
Yes, we do! We offer specialized turnover cleaning for Airbnb hosts and short-term rental properties throughout Nassau County. Our team understands the fast turnaround times that hosts need between guests, and we'll make sure your property is guest-ready with fresh linens, spotless bathrooms, a clean kitchen, and all the finishing touches. We can also work with your booking calendar to schedule cleanings automatically so you never have to worry about timing.
How do I book a service?
Booking with Fab Five is easy. You can request a free quote through our website by visiting the Get a Free Quote page, or reach out to us directly by email at info@fabfivehomecleaning.com. Let us know a bit about your home, the type of service you're interested in, and your preferred schedule, and we'll get back to you promptly with a customized quote. There are no long-term contracts — just reliable, high-quality cleaning you can count on.
Have questions? Email us anytime at info@fabfivehomecleaning.com
We typically respond within 24 hours. We look forward to hearing from you!
